Privacy Policy
This page explains the information that may be handled when you use the KATAF website or contact us to request mobile garage service in Dubai or Sharjah.
Information you may share
When contacting us by phone or WhatsApp, you may share your name, phone number, vehicle location, make and model, and photos related to the fault such as the dashboard, battery label or visible leak. This information is used to understand the service request and prepare the visit.
Location information
The website does not request browser GPS tracking by default. If you share a live location through WhatsApp or another communication channel, you do so to help us reach the vehicle.
Browsing data and cookies
The public website does not include third-party advertising trackers by default. Hosting infrastructure may record standard technical data such as IP address, browser type and request time for security and operation. The admin dashboard uses a login session.
WhatsApp and phone calls
WhatsApp and phone actions use external communication services, which may process data according to their own privacy policies.
Images and files
If you send a vehicle photo, focus it on the relevant issue and avoid including people, documents or unrelated personal information.
Admin security
The site uses password hashing, secure sessions, CSRF protection and login-attempt controls. The website owner remains responsible for securing hosting, database and administrator credentials.
Retention
Retention of service messages and call records depends on business needs and any legal or accounting obligations that apply.
External links
The website may link to WhatsApp or other external services. KATAF does not control how those services handle data outside this website.
Updates
This policy may be updated if new forms, analytics or services are added. The version published here is the current website policy.
Privacy questions
For a question related to information shared with a service request, contact us on 0566566304.